Meet The House Call Vet Team
Joel Miller
Practice Manager
Joel is The House Call Vet’s practice manager. Always wanting to work with animals, a stint at the local vet clinic in early high school confirmed this desire.
Dr Ben Haines
Veterinary Team Leader
Ben is The House Call Vet’s head veterinarian. Having decided at the age of five that he wanted to be a vet, Ben graduated from the University of Queensland in 2005 with first class honours.
Dr Katrina Lewis
Veterinary Team Leader
Dr Ilana Mendels
Veterinarian
What was your first pet?
A rough collie (lassie) dog who my parents lay me next to after bringing me home from hospital, and who never left my side until he died at 16yrs of age from bladder cancer.
Dogs allowed to sleep on the bed – yes or no? Definitely! But at the end of the bed, dog drool is not meant for pillows! What is your favourite place to stop for lunch on house calls? Sushi train Favourite coffee shop in Brisbane? Method to the Madness, Kenmore
What is your favourite holiday destination? Israel
A rough collie (lassie) dog who my parents lay me next to after bringing me home from hospital, and who never left my side until he died at 16yrs of age from bladder cancer.
Dogs allowed to sleep on the bed – yes or no? Definitely! But at the end of the bed, dog drool is not meant for pillows! What is your favourite place to stop for lunch on house calls? Sushi train Favourite coffee shop in Brisbane? Method to the Madness, Kenmore
What is your favourite holiday destination? Israel
Dr Valerie Ng
BVSc MANZCVS
What was your first pet?
Goldfish
Dogs allowed to sleep on your bed – yes or no?
No choice. Yes!
What is your favourite snack?
Chips
What is your favourite holiday destination?
Anywhere surrounded by nature
At which shop would you be most likely to max-out your credit card?
Pottery supplies
Goldfish
Dogs allowed to sleep on your bed – yes or no?
No choice. Yes!
What is your favourite snack?
Chips
What is your favourite holiday destination?
Anywhere surrounded by nature
At which shop would you be most likely to max-out your credit card?
Pottery supplies
Dr Stephanie Miller
Veterinarian
What was your first pet?
I had 2 female cats we called Fred and Bob.
What is your favourite snack?
Any kind of baked good! Bonus points if it has apple in it.
What’s the one thing you can’t live without?
My cats
What’s the strangest talent you have?
I can play the ukulele
What is your most used emoji?
😂
I had 2 female cats we called Fred and Bob.
What is your favourite snack?
Any kind of baked good! Bonus points if it has apple in it.
What’s the one thing you can’t live without?
My cats
What’s the strangest talent you have?
I can play the ukulele
What is your most used emoji?
😂
Dr Kate Lamb
Veterinarian
What is your favourite place to stop for lunch on house calls?
Beside the river at Colleges Crossing is lovely! You can watch the swans going up and down the river
Favourite radio station/playlist on house calls? Have definitely been known to partake in some yell-singing to 2010s era Taylor Swift on the way to consults.
At which shop would you be most likely to max-out your credit card?
The Art Shed in West end, or Bunnings (buying plants that will probably die)
If you were stranded on a desert island and you could choose one animal to keep you company, what would it be?
A flock of chickens
What is your most used emoji?
The 😬 nervous grin is pretty common because I'm probably texting Joel to tell him I've broken a piece of equipment
Dr Megan Jeffers
Veterinarian
Dr Megan Jeffers graduated from the University of Queensland with her identical twin sister Dr Rachel (with first class Honours) in 2009. She spent her first few years in Adelaide working in general practice before returning to sunny Queensland to continue her career.
Dr Jalal Thompson
Veterinarian
First pet
A cat called Moggy
Favourite snack
Tomato and smashed avocado on sourdough toast - seasoned with salt and pepper
Favourite coffee shop
Paper moon cafe
Favourite tv show growing up
Scooby Doo
Stranded on an island, which animal would you bring?
Dog - Labrador
A cat called Moggy
Favourite snack
Tomato and smashed avocado on sourdough toast - seasoned with salt and pepper
Favourite coffee shop
Paper moon cafe
Favourite tv show growing up
Scooby Doo
Stranded on an island, which animal would you bring?
Dog - Labrador
Dr Jessica Chen
Veterinarian
What’s the one thing you can’t live without?
I can't live without my morning coffee. It always gets me ready for whatever the day will bring!
What’s the funniest pet name you’ve come across at work?
My favourite so far has been Banh Mi
Favourite coffee shop in Brisbane?
Recently discovered the cherry blossom latte at Cafe S152, next to our Sunnybank clinic, which has become my new favourite coffee
What was your first pet?
My first pets were two rat sisters called Remi and Poppy.
What is your favourite holiday destination? Thailand! I've been twice and plan to go back once we can travel internationally.
I can't live without my morning coffee. It always gets me ready for whatever the day will bring!
What’s the funniest pet name you’ve come across at work?
My favourite so far has been Banh Mi
Favourite coffee shop in Brisbane?
Recently discovered the cherry blossom latte at Cafe S152, next to our Sunnybank clinic, which has become my new favourite coffee
What was your first pet?
My first pets were two rat sisters called Remi and Poppy.
What is your favourite holiday destination? Thailand! I've been twice and plan to go back once we can travel internationally.
Kristie Holden
Veterinary Technician
What was your first pet?
Sammy a Queensland Heeler (Red Heeler)
Dogs allowed to sleep on the bed?
Yes
Favourite radio station on housecalls? Nova106.9
What was your favourite TV show growing up?
Friends
If you could only eat one food for the rest of your life, what would it be?
A Vegemite sandwich
Sammy a Queensland Heeler (Red Heeler)
Dogs allowed to sleep on the bed?
Yes
Favourite radio station on housecalls? Nova106.9
What was your favourite TV show growing up?
Friends
If you could only eat one food for the rest of your life, what would it be?
A Vegemite sandwich
Brittney Gould
Veterinary Technician
What was your first pet?
Zelda, a black and white Border Collie
Dogs allowed to sleep on the bed – yes or no?
Yes, always
What is your favourite snack?
Salt and vinegar crackers
If you were stranded on a desert island and you could choose one animal to keep you company, what would it be?
My dog Barney
What was your favourite TV show when growing up?
Lizzie McGuire
Zelda, a black and white Border Collie
Dogs allowed to sleep on the bed – yes or no?
Yes, always
What is your favourite snack?
Salt and vinegar crackers
If you were stranded on a desert island and you could choose one animal to keep you company, what would it be?
My dog Barney
What was your favourite TV show when growing up?
Lizzie McGuire
Melissa Daley
Veterinary Nurse
Favourite coffee shop in Brisbane? Little dreamer in Sunnybank hills
What is your favourite holiday destination? Evens head in northern NSW. Best camping by the beach.
If you could only eat one food for the rest of your life, what would it be?
Sushi
At which shop would you be most likely to max-out your credit card?
Kmart What is your most used emoji? 😂 or 🤷♀️
What is your favourite holiday destination? Evens head in northern NSW. Best camping by the beach.
If you could only eat one food for the rest of your life, what would it be?
Sushi
At which shop would you be most likely to max-out your credit card?
Kmart What is your most used emoji? 😂 or 🤷♀️
Gemma Harrison
Veterinary Nurse
Gemma was born and raised on a large cotton farm in western Queensland, where she had a variety of animals as pets and developed her passion and love for all creatures great and small.
Lauren Brown
Veterinary Nurse
What was your first pet?
First pet I fully remember was my sheltie x Japanese Spitz, and my papillon. But had other dogs when I was a baby that I don't remember, one being a kelpie x German shepherd and the other being a border collie x
Dogs allowed to sleep on your bed?
Nope! We have a tall bed so safer for him not to jump up.
What is your favourite place to stop for lunch on house calls?
Forest lake has the nice new park section that you can sit near the water and eat lunch (plus there is a bathroom)
What’s the funniest pet name you’ve come across at work?
A dog named "Dammit" the Client explained that he enjoyed calling out "dammit it come here" when he was in trouble
What is your most used emoji?
Laughing face with tears 😂
First pet I fully remember was my sheltie x Japanese Spitz, and my papillon. But had other dogs when I was a baby that I don't remember, one being a kelpie x German shepherd and the other being a border collie x
Dogs allowed to sleep on your bed?
Nope! We have a tall bed so safer for him not to jump up.
What is your favourite place to stop for lunch on house calls?
Forest lake has the nice new park section that you can sit near the water and eat lunch (plus there is a bathroom)
What’s the funniest pet name you’ve come across at work?
A dog named "Dammit" the Client explained that he enjoyed calling out "dammit it come here" when he was in trouble
What is your most used emoji?
Laughing face with tears 😂
Donna Grundon
Veterinary Nurse
After working in real estate, and finance and banking for 14 years, Donna decided to follow her dream and passion of working with animals full time.
Maggie Burley
Veterinary Nurse
For more than 10 years Maggie has worked in small animal general practice. Her passion for dentistry has led to her obtaining the Diploma of Veterinary Nursing (Dentistry), and the VTS in Dentistry – the first & only in Australia.
Lauren Welsh
Veterinary Nurse
Favourite coffee shop in Brisbane?
The Single Guys, Kenmore
Favourite radio station/playlist on house calls?
97.3, love a bit of Whitney or Jalal’s R&B playlist
What is you favourite holiday destination?
Anywhere with a beach and cocktails
What’s the one thing you can’t live without?
My cat Simon
At which shop would you be most likely to max-out your credit card?
Kmart
The Single Guys, Kenmore
Favourite radio station/playlist on house calls?
97.3, love a bit of Whitney or Jalal’s R&B playlist
What is you favourite holiday destination?
Anywhere with a beach and cocktails
What’s the one thing you can’t live without?
My cat Simon
At which shop would you be most likely to max-out your credit card?
Kmart
Morgan Bacon
Veterinary Nurse
What was your first pet?
Rosie, a red English Staffy
Favourite Holiday destination?
Queenstown, NZ
What was your favourite tv show growing up?
The Saddle Club
Dogs allowed to sleep on the bed?
Yes
What’s the one thing you can’t live without?
Pepsi max
Rosie, a red English Staffy
Favourite Holiday destination?
Queenstown, NZ
What was your favourite tv show growing up?
The Saddle Club
Dogs allowed to sleep on the bed?
Yes
What’s the one thing you can’t live without?
Pepsi max
Dr Kate Townsend
BVSc
Kate graduated from the first ever class of Doctor of Veterinary Medicine from The University of Adelaide in 2013.
She then spent the next 4 years working as a small animal veterinarian in Singapore.
Kayoko Kuroda
BVSc, MANZCVS Small Animal Dentistry & Oral Surgery
Dr Kayoko graduated from the University of Queensland with a Bachelor of Veterinary Science in 2006. Since completing her degree, she has pursued her twin passions of teaching and clinical practice. She obtained Membership in the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in Small Animal Dentistry and Oral Surgery in 2018.
Tara Ellis
Customer Care Team
If you were stranded on a desert island and you could choose one animal to keep you company, what would it be?
Definitely my dog!!
At which shop would you be most likely to max-out your credit card?
Any store that sells running shoes or gear.
What is your favourite holiday destination?
I love going to the South Island of New Zealand and Japan is high on my list of favourite destinations too!
What is your most used emoji?
🙂
What was your first pet?
I grew up on a farm, so there were always dogs, cats, birds and horses...I even had a pet lamb called Bambi.
Definitely my dog!!
At which shop would you be most likely to max-out your credit card?
Any store that sells running shoes or gear.
What is your favourite holiday destination?
I love going to the South Island of New Zealand and Japan is high on my list of favourite destinations too!
What is your most used emoji?
🙂
What was your first pet?
I grew up on a farm, so there were always dogs, cats, birds and horses...I even had a pet lamb called Bambi.
Myles Payne
Customer Care Team
Sarah Evans
Customer Care Team
Dr Jessica Shelley
Veterinarian
What was your first pet?
My first pets were a pair of stray kittens, one male and one female. They were ginger tabbies whose names were Smoochie and Nirvana (this was in the 90s...).
What is your favourite snack?
Chocolate, chocolate, chocolate, need I say more.
What is your favourite holiday destination?
I haven't been there yet, but I would absolutely love to visit Finland.
What’s the one thing you can’t live without?
My kitten Boudica, or Boo for short. She is the sweetest little angel you'll ever meet and I couldn't imagine life without her (and I guess also my husband Mark).
What’s the funniest pet name you’ve come across at work?
A dog named Cat...
My first pets were a pair of stray kittens, one male and one female. They were ginger tabbies whose names were Smoochie and Nirvana (this was in the 90s...).
What is your favourite snack?
Chocolate, chocolate, chocolate, need I say more.
What is your favourite holiday destination?
I haven't been there yet, but I would absolutely love to visit Finland.
What’s the one thing you can’t live without?
My kitten Boudica, or Boo for short. She is the sweetest little angel you'll ever meet and I couldn't imagine life without her (and I guess also my husband Mark).
What’s the funniest pet name you’ve come across at work?
A dog named Cat...
Flo Holtkamp
Veterinary Nurse
What was your first pet?
A cockatiel named Cutie.
Dogs allowed to sleep on your bed?
Not enough room for them but yes!
Favourite holiday destination
Japan
One food for the rest of my life
Pesto pasta
Most used emoji
🥺
A cockatiel named Cutie.
Dogs allowed to sleep on your bed?
Not enough room for them but yes!
Favourite holiday destination
Japan
One food for the rest of my life
Pesto pasta
Most used emoji
🥺
Dr Wendy Bayldon
Veterinarian
Dr Charlotte Bryant
Veterinarian
Dr Gabby Sachs
Veterinarian
Natalie Warzywoda
Veterinary Nurse
Emma Fursey
Veterinary Nurse
Dr Amber Leonard
Veterinarian
Zie Ealam
Veterinary Nurse
Esther Wong
Veterinary Nurse
Cat McDonald
What We Do
Our Veterinary Services
Vaccinations & Preventative Care
Tailored vaccination schedules for puppies, kittens, and adult pets, including C5 vaccinations for dogs and F3 vaccinations for cats. We also cover heartworm prevention and parasite control. Vaccinations can be done right at your home through our house call service.
Desexing & Surgical Procedures
Safe desexing and surgical procedures for dogs and cats. Anaesthetic protocol tailored to each individual patient. Qualified, experienced nurses and techs and modern monitoring equipment
Pet Dental Care
Thorough oral examinations, professional cleaning, dental x-rays, and extractions when needed. Watch for signs like bad breath, difficulty eating, drooling, or swollen gums, and book a dental check early.
X-Rays, Ultrasounds, Diagnostics & Pathology
Both clinics are equipped with digital x-ray technology, ultrasounds and in-house pathology. From blood tests and urinalysis to imaging for fractures and internal conditions, we can often identify the issue and start treatment on the same day.
Palliative Care & Compassionate Euthanasia
Gentle, dignified end-of-life care that prioritises your pet's comfort. We offer both in-clinic and at-home euthanasia, giving you the choice to be in whatever environment feels right. Our palliative care focuses on managing pain and maintaining quality of life.
Routine & General Care
Health checks, diet and nutrition advice, heartworm injections, lump assessments, skin and ear treatments, arthritis management, and more. Not sure what your pet needs? Book a general consultation and our team will guide you.
Urgent & Emergency Care
When your pet is unwell or something doesn’t feel right, our caring team is here to help. We provide compassionate urgent care either through a house call or at our clinic, depending on what’s best for your pet at the time.
After Hours Care
Life doesn’t stick to business hours. Get professional veterinary care in the evenings, on weekends, and even on public holidays. 7 am to 12 am.
Diet Recommendations
We make pet nutrition made simple. We help you choose the best diet to support your pet’s health, weight, and wellbeing at every life stage.
Testimonials
What Our Clients Have To Say!
★★★★★ Rated 5 out of 5