Contact Us
Google Rating
4.8
Based on 142 reviews
The House Call Vet
4.8
Brad Lyons
21:01 23 Jul 21
Sam Graham
07:49 16 Jul 21
Until today this company would have received a 5 star review from me no question. I love the convenience of them coming to my dog rather than us having to take her and stressing her. I also have always thought that they were a caring company more concerned about the animal than the money. Today though I have been terribly disappointed in them. We attended at the clinic as there were no mobile units available in our area for four days (absolutely fine). We ended up spending over $700 as we were talked into some tests that concluded nothing, however even that I can actually live with (although we were not given an estimated price before the tests were done which may have changed our minds). What i am really struggling with is that they suggested some pain killers would help her and they would charge $80 for them, or they could give us a script and we could go to a chemist. We chose the latter and the chemist only charged us $18 for the pills, but even that is not my real issue, my real issue is that after paying $700, including a consultation fee. They charged us $40 to provide the script!!!!!!!!! (not advised up front and no itemised account given at time of payment as they prefer to email it over). They wouldn't even give us the script but rather insisted on sending it direct to a chemist (of our choice). We have been their clients for years and our dog is a regular visitor.My doctor gives me scripts all the time and i run off to the chemist to get them filled - she doesn't charge me $40 for writing them.This small act has completely changed my mind about this firm and their priorities, it is pure greed. I am so so disappointed in them as my opinion had previously been so very high. I can afford the $40, that is not the point, the point is that extra squeeze and extra greed. When is enough really not enough?
Brooke Cooper
06:07 02 Jul 21
These vets were amazing, great service. I called up this morning and they drove to my workplace and were able to attend to my dog during the day. It was a minor issue but they were professional and offered great advice and filled up my girls belly, much to her content! Would definitely use this service again!
sslo1985
11:36 25 Jun 21
Meg Wallace
07:15 17 Jun 21
Caring, professional, thorough and reasonably priced...as usual.
Ruben Seeto
10:00 08 Jun 21
From booking the appointment online to having the wonderful vets come out at the communicated time and attend to our pets, this has been a great experience and I would highly recommend using The House Call Vet.
Tim Franklin
09:35 12 May 21
Absolutely critical service, especially when you need to talk to a vet at 9PM. They will give advice or if attention is needed they can usually come within an hour. The Vets are amazing and kind and very thorough. I thought my Cat Apollo was going to have to have his leg removed due to an infection, and I could not eat or sleep from worry. After their care and advice he was better in a week. In another call out I even got a call from one of the vets the day after, literally just to check he was doing okay. Keep up the work guys, you are brilliant
Holly Osborne
05:05 30 Apr 21
11/10Thank you so much guys!Will be recommending you in the future
Helen Shorrocks
04:08 17 Apr 21
The best vet care I have ever received. Can't recommend highly enough.
Beau B
01:42 16 Apr 21
They are always so friendly and caring. Highly recommend
Ezra Winston
03:33 15 Apr 21
House Call Vet are highly professional, quick to respond to queries, easy to deal with and provided excellent care. Arranging an appointment was very straightforward and the vets were very friendly and helpful. Highly recommend.
Thomas Copp
02:34 08 Apr 21
Been using these guys for over 3 years for my dog, and now cat. They’re simply the best in the business and the fact that they come out and do consults in my lounge room (convenient for myself, not stressful for my pets) just adds to the experience. They’ve got a customer for life.
Jason Kannemeyer
09:35 05 Apr 21
Emma
05:36 16 Mar 21
So far so good! We have been for one appointment and they were extremely thorough with the appointment and knowledgeable. 🙂
Tom Clarke
06:43 19 Feb 21
What can I say we had a very sick dog they came to our home very professional great sympathy to our baby and in the end they made it not so sad
Linda Clarke
01:22 19 Feb 21
The staff were wonderful. Full of empathy.
Sarah handsley
21:49 16 Feb 21
These guys are great! It is so much less stressful for our cats to be able to stay at home and the vets come to them. The cost is comparable to a traditional clinic but you have the added benefit of them being available 7 days a week. Like humans, cats too get sick on the weekend. We had to make the decision to put our old boy down and the whole team, from Ben to the receptionist were totally empathetic and willing to advise us in all other arrangements we had to make.
Fran Purcell
23:23 15 Feb 21
The HC vet provided an amazing service for our dog Charlie. He is too big and arthritic for us to take him to his usual vet so having someone come out to the house and provide transport was very convenient. They took great care of him, provided updates along the way and brought him home when he was better. Highly recommend the service!
Alexandra Cox
04:01 10 Feb 21
We have been clients of the house call vets since my parents recommended them to us. We moved to the other side of town from our usual vet, and our first experience with the local vet was not pleasant. Since then, we have exclusively utilised the house call services. It is extreme handy to have them come to home, and they are always compassionate, caring, and gentle. Our sweet rescue boy is incredibly gentle, and the way the staff both physically and emotionally handle him is incredibly sensitive, and just beautiful. They truly care about their jobs, working with animals, and understand how important pets are too us. Our boys love them visiting us, and we won't look elsewhere.
lizec1980
04:32 04 Feb 21
I emailed this service/vet 1 week ago with the letter I have now attached here. I expressed my utter disgrace with this service/the person who attended my appointment for in home Euthanasia. No-one has bothered to respond, not 1 phone call, not one email back in response. Zero empathy and concern from any of them. Obviously that money orientated they do not have to care. Just proves my point on how completely unprofessional this service is. Absolutely disgraceful! I would not have left this review or attached this content if someone had bothered to get back to me.
Liza M
20:53 03 Feb 21
Excellent. Lovely staff. Highly recommend.
Chelsea Hill
01:59 03 Feb 21
Jordan Vollmer
09:50 29 Jan 21
These guys are excellent. Great vets, they really care and know their stuff. The brilliance of them coming to you reduces everyone's stress levels! Their communication re arrival time is great too.
penny mcmah
06:13 27 Jan 21
Amazing service great lovely vets too
Pauline Sinclair
03:15 07 Jan 21
Mike Nugent
11:21 02 Jan 21
rainie zhang
08:14 29 Dec 20
Super super expensive and cannot diagnose the reason
Kat Robinson
02:02 29 Dec 20
The staff are always SO lovely. They are super gentle and patient with my two cats. (I have a Bengal that can be hard to handel) I can be a crazy cat lady and be over protective and over cautious with my cats and I never stress when the housecall vets are here cause I know they will take great care with them.Thanks so much!
Cara Arcidiacono
00:41 17 Dec 20
I used The House Call Vet for the first time yesterday and I'm so glad I did, as my cat tends to get very stressed and anxious both in the car and at the vet. I had a wonderful experience with the three girls who came out to see Tammi and I can't thank them enough for how kind, gentle and patient they were with her! They really took the time to do a full check up for her and explained everything to me along the way. I've surprisingly really struggled to find a caring vet so am extremely happy I found this company. I will absolutely be using these guys for all future vet visits for Tamm.
Alan Haase
23:54 16 Dec 20
I just wanted to say thanks to the team at House Call Vets for their professionalism and recommendations. Last year they came over and addressed our Bengals weight issues and recommended a certain diet. Funny enough she weighs herself on our wifi scale a few times a week. See
Jackie McKimmie
08:38 10 Dec 20
Our lovely eccentric black Lab Teddy has been looked after by Ben and Joel and the gang at The House Call Vet ever since it started up. They love him, but not as much as Teddy and we love them . They've kept Teddy mobile and happy for so many years now. Today was Teddy's 13th birthday and Joel and Ben turned up with a beautiful peanut butter birthday cake for him! We were overwhelmed, this says everything about their close connection with the animals under their care, and their humans. We consider ourselves so fortunate to have them in our lives.
Fleur Southgate
09:55 01 Dec 20
A very big thank you to the two ladies from The House Call Vet who helped my partner and I through a traumatic passing of our beloved dog today. They were on time, empathetic, patient and treated our dog with respect, which meant alot to us. They both made this expeirence slightly more bearable and I am grateful I chose this company to help my partner and I during this time. I was too upset to recall their names but thank you to you both.
Tracy-Anne
07:31 26 Nov 20
Jose Urriola
22:29 16 Nov 20
I couldn’t recommend House Call Vet HIGHLY enough. They call when they are 30 minutes away and arrive when they say. They really take the time to listen to my concerns and explain everything clearly and are just incredible with my dogs, not to mention extremely professional. I have found their forever vet!
Peter Grimshaw
22:55 15 Nov 20
Sheryl Judd
08:33 07 Nov 20
Thank you thank you wonderful 'The House Call Vet' I rang my normal vets for a house call and none would come due to Covid (which we dont even have in Qld) or for other reasons....thank goodness that one of these vets put me onto THCV as I had never heard of them....they came quite quickly on a Saturday to assess my Bengal cat who had hurt his leg. They are sooooo reasonably priced as well....I cant thank them enough and will be using them from now on!! ❤️
Fiona James
00:28 24 Oct 20
Robin Moore
03:05 16 Oct 20
Very happy. Tried this option for a large dog who hates going to the vet. It went really well. Vet and Nurse were fantastic. The cost was a surprise too - no more than travelling to the vet. This will be our default option from now on.
Wayne Herd
14:11 14 Oct 20
I really thought this vet would give great service, and they did the first time. Charged like a wounded bull for a check up, which was not claimable on the pet insurance.Since then I have had the vet attend my place twice for an infection caused by a scratch on my pet. When I called a third time, for the same unresolved issue and my pet is not eating, I'm told the manager will call me. They gave the wrong antibiotic the first visit according to another vet from vet assist.Still charged me for the second visit for the treatment of the same problem. It has been two days since we contracted them, Still no call back. We have called both days and Sarah says " the manager will call us".Cannot be trusted with the health of my pet.I wasn't going to give this review, but honestly they've had ample opportunity to contact us or reply to our calls. Seems money comes before quality service.
Jess Ferris
05:54 03 Oct 20
Steezy McNeezy!
07:48 02 Oct 20
Taylor Middleton
05:10 19 Sep 20
Very compassionate at a difficult time for the family!!!
Kath Arnold
09:55 14 Sep 20
Hi, my name is Kath Arnold, I am trying to leave a review on your page, but I can not seem to workout how.So here goes, September 11 2020, we had Dr Kate come out with another lovely lady (sorry I can not remember her name) to put my "bestest boy Czar to sleep), from the moment Dr Ben told us the diagnosis, Joel listening to me blubbering on phone and in person to the inevitable conclusion, I have had nothing but the most awesomeness of care, understanding, sympathy and genuine human warmth from these amazing people.I want to individually thank you all.Joel-for listening, for caring, for understanding and going the extra mile for usBen- for compassion and giving all the information with out sugar coating it (appreciated)Kate- Words can not describe how I feel about your compassion, sympathy and understanding.Most of all a huge thank you for understanding that Czar was very (particular) with who he wanted near him and his family.This will never be forgotten, you have a lifetime customers in us.
Ren West
08:54 10 Sep 20
A very big thank you to the team at The House Call Vets for taking such good care of my little Furr baby “Lute”. I am so appreciative for the care, compassion and professionalism you have given to Lute and myself to ensure Lute’s health and well being is your main priority. Its also very comforting to have a vet that doesn’t try to milk you dry and provides affordable and necessary treatments. Thank you ❤️🐕
ray Nicholls
06:41 28 Aug 20
We normally use the House Call service, however I have also used the Kenmore surgery. As always the service is excellent, very caring and extremely professional. All of the vets and veterinary nurses understand that no-one knows your pet better than you and really listen to you.All three of my pets hate travelling in the car and it is extremely stressful for both them and us to transport them so a house call service is fantastic. It makes a huge difference to everyone involved including the vets if your pet is calm and comfortable at home with you.Seeing your pet sitting there with a miniature blood pressure cuff on their foot is a sight to behold!I would recommend the House Call Vets to everyone.
Jude Matthews
07:25 13 Aug 20
Vet Dr David & Vet Nurse Lauren were marvellous with my precious cats. They phoned ahead to give me some notice of their estimated arrival time. They were very thorough examining my two cats. I can highly recommend this mobile vet service. It is exactly what I needed after having to give up driving. Their fees are very reasonable too.
Penelope George
04:13 11 Aug 20
Cannot recommend highly enough! Less than 24 hours between requesting appt and vets coming to my door. Two highly trained and warm welcoming ladies loved on and treated my 2 cats like their own. Excellent advice and easy to understand language used. I will be giving every pet owner in my buildings the details for the home vet Brisbane! Thank you again.
Douglas Anderson
08:49 05 Aug 20
Harmony Ashby
12:04 22 Jul 20
Janet B
06:20 09 Jul 20
Lovely with our rottweiler
M. Pedler
09:54 07 Jul 20
master Craig
04:13 28 Jun 20
We were so impressed with and grateful to Ben and Fiametta who attended our house out of hours on a Sunday. We made the difficult decision to euthanase our cat during the visit. Ben and Fiametta were very caring, professional, compassionate and thoughtful. They made a very sad time for us easier with their warmth, empathy and gentle manner. Would highly recommend them and the amazing service they provided to us under difficult circumstances.
Alex A
08:46 12 Jun 20
Really nice people, great service.
Kate Johnson
13:59 09 Jun 20
i tried to call for hours and got desperate. I called for recommendations from UQ vets and they even suggested i call The House Call Vets and were disappointed when they couldn't even raise them. No answer ALL night from 9pm to 12am.
GT Library
02:08 20 May 20
The were able to fit my geriatric cat into their daily schedule on very short notice. They were caring and kind on what was a very difficult day for us. Everything was explained and they gave our old girl peace and dignity on her final day. Very grateful for their beautiful service. Highly recommend.
Erin Puli
06:16 11 May 20
Dr Amy came out and did a wonderful job looking over our 2 cats and our German Shepherd, giving fantastic advise and being super understanding towards our anxious dog. Thank you for coming out and making our animals feel comfortable and safe.
Laura Campbell
04:39 09 Apr 20
We called The House Call Vet after a less-than stellar experience at another vet, and we wanted a second opinion. Our cats get so anxious and upset when we try and take them out of the apartment, so we knew it was important to get a vet that did home visits. I knew of them because I'd seen their vehicle in our neighbourhood before, and we are so, so glad that we called them.The lovely vet (Dr Kate) and the vet nurse (Lauren) were both so kind and gentle with Scout, and were able to give her a thorough examination. She was prescribed some medication, and Dr Kate and Lauren went on their way. Unfortunately, Scout seemed to get worse, and we had to call for another appointment. Dr Kate came back the next day (with another vet nurse whose name I didn't catch, but you were just as wonderful!) and Scout got another gentle but thorough exam and prescribed more medication for the cat flu. Thankfully, Scout is now very much on the mend and there aren't enough words for how grateful we are to Dr Kate and the team for their kind and gentle treatment of Scout (and their kind and gentle treatment of two very anxious cat mamas!!)Our cats are our family, and we do the very best we can for them, and we are so glad that The House Call Vet exists. There's no one else that we will trust with our fur babies. Thank you, THCV!
Julia Hao Jiang
06:03 30 Mar 20
I’ve used THCV for 3 years now, and they’re just wonderful and caring and professional!!!Both my dogs are 13 years old now, and it’s so much easier for them to stay home to receive annual checks and vaccinations. Most importantly, the vets and nurses from THCV are always gentle and caring with our fur babies.I’d like to specifically give my hearty thanks to Vet Maddie and Nurse Brittney! They’ve done wonders today to successfully clipped my dog’s toenails other than normal vaccinations - my 13-year-old border collie Coco wouldn’t even let us touch / let alone clip her nails for her whole life. However, with careful tricks and professional skills, the two fantastic ladies - Maddie and Brittney did their best to accomplish this “mission impossible “! A big big THUMBS UP! Thank you sooooooooooooo much, Maddie and Brittney! Hope to see you ladies soon for another physical check and nail clippings.... Yeah! Cheers, Julia. 30 Mar 2020.
Ashley Cook
08:46 20 Mar 20
The staff are friendly and careing, everyone of them that walks past always asks if your being looked after, such great customer skills. Maddy is awesome I have never known any vet to be as thorough as much as Maddy has been. Great work team, can't wait to see you again soon 👍🏽
Sonja Tuffin
08:08 09 Mar 20
Two weeks ago I lost my little girl, kelpie cross border collie, Ali, she was 17 years old, I called The House Call Vets and two very lovely girls came out , I knew it was time to say goodbye, so did my fur baby, she knew. The warmth and compassion these two girls showed to us both,, I am sorry I cannot remember their names, they even came out to me at Ipswich even though it was out of area, I am so grateful to them for coming out, they explained the process and as it broke my heart to watch her close her eyes for the last time, the girls were so kind and gentle with us both. I asked my neighbour to support me at the time. I know my girl will be up there playing with her sister again. But I will always recommend the House Call Vets they are the best. I will never trust anyone else with my animals.
Lisa Newton
01:49 09 Mar 20
I couldn't be any more thankful for the kindness of the vet and vet nurse who attended my house to put my beautiful baby to sleep. A trip to the vet would have been too much for her. Not only were they kind and caring to her but also to me, they completely explained the process so that I knew what was happening and gave me the time I needed with her. I didn't feel pressured to hurry up and I felt like they cared about what they were doing. It was the most heart breaking situation for me but they made it bearable and for that I couldn't possibly be any more grateful. Thank you from the bottom of my heart.
Elias music
20:58 08 Mar 20
Very professional and caring
Janine Clarke
00:47 04 Mar 20
My little cat, Lucy, found going to a surgery very traumatic. Since I've used the House Call Vet it's been a much better experience for her. All the vets & nurses who have come to see her have been kind, helpful & understanding.I would recommend them +++
Ivy Verlaat
21:49 01 Mar 20
Been looking for a good vet in Brisbane that doesn't charge ridiculous rates for years! Finally found one 🙏
Mike Muh
02:22 29 Feb 20
We took our daughter and son (cats) to the clinic today for a checkup and worm treatments, they were very comfortable which really surprised us, very happy we came here, highly recommended
Shannon Avgoulis
00:07 23 Feb 20
Over priced, especially for low income earners.
Alissa Stellati
21:18 14 Feb 20
Excellent.
Fiona Davy
05:30 10 Feb 20
Always great service from the team at THCV's!
Caytlyn Rose
02:22 09 Feb 20
Paige B.
01:34 07 Feb 20
I cannot speak more highly of the Housecall vet team. Over the years they have taken such wonderful care of my cavvies; it’s not just their extensive knowledge and expertise that impresses me, it’s the way they treat my boys likefamily… Royalty even! The home visits are fabulous – it removes the added element of travel for my anxious little nutbag, and the cuddles and treats give it that extra special touch. They show genuine empathy and take the time (and welcome all questions) to explain everything in layman terms. While there is a growing number of vets and nurses that make up the team (I can’t keep up!), it’s incredible that I can call up and speak to any one of the team members and they are up to speed with my boys medical history; evidence that they are more than ‘just a number’, which is why I would not hesitate to recommend the team at the Housecall Vet to anybody and EVERYBODY.
Lisa Sando
00:13 30 Jan 20
Alice Webster
04:25 26 Jan 20
I used The House Call Vet for the first time last week and could not have been happier with the service. My cat Frankie finds going to the vet incredibly stressful which is why I decided to give The House Call Vet a go and I will be sticking with it! Sarah and Laren were amazing.They showed great care in how they handled Frankie and made the consult as quick and stress free for her as possible. The service is also very reasonably priced. No need for the car ride or stress of the vet, Frankie was back to herself instantly and ate all of the treats they left for her. Thank you so much!
gil rumney
08:39 23 Jan 20
I run a small Dog Grooming business from home and like most people want only the best Veterinarian Practise available when needed. I've used THCV three times and every time the service they have provided has been professional, caring, informative and far less stress on my senior dog.They can do basically everything and treat your dog on the spot. My old girl Sheba was diagnosed with a UTI . They were able to collect the urine sample, analyse it and provide antibiotics to treat the condition. All in one visit!They even do follow up calls to make sure your pet is okay. While here they did her vaccination as well and it was cheaper then my local veterinarian without Sheba being stressed.Thank you to your talented team of Veterinarians and Nurses as you are doing an amazing job.Great work!
Caity Loughlin
05:47 20 Jan 20
The team is always so caring & very reasonably priced, will be using for all our animals on going. 12/10
Nicki Jolley
02:31 18 Jan 20
Outstanding as usual . Would give 10 stars if I could . Big shout out to Dr David and Dr Kate who provided dietary information and kept me up to date after my GS ate a bone . Don't hesitate to use The House call Vet extremely professional and take great care of all animals
Leigh Harrison-Barry
22:44 15 Jan 20
Dr Yee and Brittany were fantastic. Excellent service, punctual, friendly and professional. Thanks for taking such good care of Cleo today.
Tiffany Sdrolias
21:55 09 Jan 20
Rick Hyde
02:20 09 Jan 20
The service was absolutely brilliant, couldn't fault it if I tried.
john o'donnell
08:37 08 Jan 20
we are very happy with the treatment for Pedro but considering the cause could have been caused by one of your staff we are not happy about the cost associated with his treatment,he is booked in for a checked up is there going to be a additional charge for this
Ange Graham
04:18 15 Dec 19
Excellent service. Love the fact that they are mobile and able to come to me
Robert Stoney
06:41 11 Dec 19
This is a wonderful caring organisation. The booking of an appointment was easy, they gave me a 2 hour window and called 15 minutes before arrival.Sarah the vet and Brittany the nurse were just so compassionate during a very stressful and upsetting time. Everything was clearly explained so we understood what to expect with our options with no pressureIf the rest of the practice is as good as those that I dealt with, then they are well worth considering. Using a mobile vet, particularly for sick pets that get stressed when leaving home, is a wonderful option to have. I will certainly be happy to use them again when the need arises.Thank you.
Lemise Kassim
12:08 04 Dec 19
So easy and no stress of a car journey to the vets. The staff who came were professional and accommodating. My cats were checked and treated in record time. It was value for money. Thank you.
A is for Allie
07:20 22 Nov 19
Always amazing experience, so helpful and reasurring, our cats love them!
M C
11:40 15 Nov 19
both of the girls that came to my house were super sweet and friendly, took such great care of the sick kitty and gave such great inside into his health. All up the service was excellent value for money, wouldn't hesitate to call them again
Jenny Hea
10:15 04 Nov 19
Highly recommended to Mandarin & Cantonese customers. Dr Leo Wong is friendly and very helpful. He treats the pets as if they were his own and is a very caring vet.
Brittany Chapman
22:05 30 Oct 19
Liam
11:05 22 Oct 19
Thanks guys !
Andrea Wilkinson
02:32 21 Oct 19
Booking an appointment over the phone was easy and same day available. Courtesy call to us from the vet to let us know they were close by. Vet and nurse were exceptional with our boxer. Within minutes they identified issues with him that our previous vet still has not addressed for us. They treated our dog as a whole not just the issue we needed seen to. Now within 1 visit we have a plan for him moving forward. We feel so much more informed and Oscar got what he needed within the sunshine on our back deck! Organised, professional, realistic prices - wish we had of arranged them earlier. 5 stars from us and Oscar!
Amber Kaiwi
03:17 17 Oct 19
Absolutely amazing - knowledgeable, compassionate and friendly service from start to finish. Would absolutely recommend and will not be going anywhere else ever again ! Thank you to the team at The House Call Vet
Alejandro Sanchez
00:39 07 Oct 19
Michelle Maycock
11:11 20 Sep 19
Shaun Le
07:11 17 Sep 19
Very caring for animals. Great service
Hales
12:46 18 Aug 19
FG Chiro
01:44 07 Aug 19
Dr Amanda - awesome! Caring, friendly and consultative.
Tim Helmstedt
07:52 05 Aug 19
Danielle Newby
10:09 02 Aug 19
I cannot recommend THV more highly!They are amazingly caring, compassionate.& understanding. Treating your animals at home, in an environment they’re comfortable in, with such lovely and exceptionally experienced Vets, is quite literally priceless! But here’s the best part, they are amazingly reasonable compared to what you’ll pay at a clinic for equivalent treatment! I have a Doberman who is not comfortable in a Vet Clinic, it’s extremely very stressful With the wonderful Vets from THV, the difference for my boy was so amazing! Do yourself a favor and call THV, I promise you will not regret it and you’ll want to write a review like this! FIVE STARS ALL THE WAY!!!
Andrew Turner
05:58 22 Jul 19
These Vets are really good, very caring, professional & understanding - especially with a skittish 5 y.o. female Cat. So convenient to get your pet's physical check-up and vaccination or whatever is required. Will definitely use them again. Thank you very much!!
Florence W
01:28 22 Jul 19
Zero stars. The family booked an appointment on three separate occasions online via their facebook, website and email. No one came at all to any of the booked appointments. We thought perhaps a housecall may be better suited for an elderly person and their elderly dog to be visited, but nope! no one rocked up. Very disappointed, very angry, and unhappy, considering all the rave reviews read online, why have you ignored our bookings? So Once again, pushed to the side by the veterinary industry.
Trish Levy
01:47 18 Jun 19
Excellent value, impressively organised paws-centred and person-centred service. Wonderful human beings who I will call on again. Thank you so much.
Cory Hawkins
06:15 13 Jun 19
These vets are so kind to the animals, and just lovely people all round. It's so great to get the vet here, so that I don't have to further stress my cat by stuffing him into his carrier. Couldn't recommend these vets any more strongly.
Facebook Rating
4.7
Based on 100 reviews
The House Call Vet
4.7
Brooke Cooper
06:07 02 Jul 21
These vets were amazing, great service. I called up this morning and they drove to my workplace and were able to attend to my dog during the day. It was a minor issue but they were professional and offered great advice and filled up my girls belly, much to her content! Would definitely use this service again!
Ash Moy
05:55 24 Jun 21
Absolutely love these guys, from the reception staff to the vets and nurses. Everyone has been kind and patient with my girl.
We've had both a house call and a clinic visit and I can't fault a thing.
You can see they genuinely care for the patients and love their jobs. 10/10
We've had both a house call and a clinic visit and I can't fault a thing.
You can see they genuinely care for the patients and love their jobs. 10/10
Trevor Svenson
05:11 13 Jun 21
Today we said goodbye to our beautiful Labrador Jonah after nearly 15 years. Thank you Tegan and Donna for your empathy and sending our best friend off with dignity. Thank you for all your support. Regards Trevor
Andy Ess
11:06 11 Jun 21
I found the house call vet through greencross vet. I adore these people. The nurses and vets are beautiful people to the core. My boy Murphy adores them all and as a fur mum I completely agree with his judgement. Thank you all so very much for the care you have given us the past few weeks and no doubt into the future. ⭐️⭐️⭐️⭐️⭐️
Erica Reifenstein
08:19 08 Jun 21
The house call vets are so very professional and I feel very comfortable trusting them with my beautiful dogs
Thankyou!!
Thankyou!!
Ruthie T-Bank
12:10 06 Apr 21
The fabulous House Call vet visited today to vaccinate, microchip and health check our puppies. From first contact with the clinic to their visit today they have been amazing, caring and such lovely people, also brilliant pricing. Thanks so much for the wonderful and kind care you provided and being so loving and gentle with our puppies 🐶💞💞💞
Kaitlyn Wadey
16:47 24 Mar 21
I’ve used the house call vet three times, each time they have come to my home for puppy vaccinations. I have been treated like I know absolutely nothing, I have asked them not to handle my animals much.
To which they have ignored my request and the nurses take control.
The last visit the nurse was blunt rude and demanding, I asked her not to touch my dog as I would handle as I am the only one to handle my dogs.
General pet owners will love their service, however this is the last time I’ll ever use this service.
To which they have ignored my request and the nurses take control.
The last visit the nurse was blunt rude and demanding, I asked her not to touch my dog as I would handle as I am the only one to handle my dogs.
General pet owners will love their service, however this is the last time I’ll ever use this service.
David Russo
22:23 17 Feb 21
To the team at house call vet
Thank you so so much !!!
You are all amazing,
After calling a few emergency vets that were not helpful in putting to sleep my sick dog
You guys were not only so helpful in an after hour call but so professional,
I cannot stress how happy and pleased I was to find you , to the dr and nurses
Thank you so so much , you all need more for the job you all do .
I cannot highly stress the professionalism
Prompt service and the highest quality
I cannot express how me and my family are so thankful and grateful.
RIP Kuma Russo .
Thank you so so much !!!
You are all amazing,
After calling a few emergency vets that were not helpful in putting to sleep my sick dog
You guys were not only so helpful in an after hour call but so professional,
I cannot stress how happy and pleased I was to find you , to the dr and nurses
Thank you so so much , you all need more for the job you all do .
I cannot highly stress the professionalism
Prompt service and the highest quality
I cannot express how me and my family are so thankful and grateful.
RIP Kuma Russo .
Tarn Frost
02:12 16 Feb 21
Having the convenience of a home visit for my dog Rusti is just amazing. Dr Kate T & Nurse Mel are so good with trimming Rusti’s nails despite her reluctance to have them done. A stress free, friendly, professional & reasonably priced service. I highly recommend The House Call Vet.
Gill Anderson
22:45 13 Feb 21
I would like to thank Sarah on reception for her wonderful service. She has been so kind to me when I have been upset and always managed to fit Corrie or Fergus in. She is a great asset to the practice.
Lisa J Ha
09:46 11 Feb 21
Amazing caring compassionate beautiful professionals, vets &’people. They came to send my beloved dog to heaven...forever grateful to Kate & Mel & Team for the way they handled everything in such a personable & kind manner ...gave us all the time we needed🙏❣️
Brooke Dolan
09:41 02 Feb 21
Amazing service. Our dog required dental work and they picked her up from our house, kept her overnight, did her procedure and dropped her home again. They kept us updated along the way. We felt really comfortable with this service and will definitely be using them for all of our ongoing veterinary needs.
Sara Puglia
04:43 16 Jan 21
Id like to thank all the staff for your continued excellence on every visit to my home , and also recently when my Labrador visited your Kenmore clinic. I’m blown away at also how easy you made my Pet Insurance claim and even submitted it in my behalf . So impressed , big thanks
Susan Ravizzotti
05:52 10 Jan 21
Amazing service. Love the fact that they come to the house, much reduced stress for our cat. Very professional vets, lovely caring manner. Can't fault this Vet organisation. And not more expensive than other vets taking into account they come to you
Kim Miller
07:49 30 Dec 20
Can’t say enough how lovely all staff were. Saying goodbye to your loved pet is so hard but being able to do so at home and at our pace was amazing. I was able to hold my beautiful girl as she left this world. Both Dr Kate and Nurse Mel were fantastic. Thank you
Jayne Roberts
00:28 27 Dec 20
Quick wonderful service,Thank you for coming out to see our golden retriever Amity this morning xx
Rainy Madz
00:15 08 Dec 20
Thank you guys so much. Great communication, friendly staff and knowledgeable about the health of our cats. On top of these perks, animals are not stressed because they will come to your house.
My Bengal lost a few kilos because of their recommended diet and my Devon Rex kitten had a great experience with her 2nd vaccination.
We will never use other vet practice anymore because you guys are great! Fees are also very competitive!
My Bengal lost a few kilos because of their recommended diet and my Devon Rex kitten had a great experience with her 2nd vaccination.
We will never use other vet practice anymore because you guys are great! Fees are also very competitive!
Aliya Saad
01:10 07 Dec 20
Absolutely love these guys! They’re thorough, very caring, knowledgeable, friendly and always ready to help team! I wouldn’t take my puppy to anyone else but them.
Ellie Earl
04:16 09 Nov 20
We had to use these vet in the unfortunate circumstances of our beautiful fur baby being put to sleep. It’s taken me 6 weeks to be able to write this but I needed to say that Dr Megan and Mel were just amazing. We can’t thank them enough for their kindness, care and compassion in a hugely difficult time for us. We couldn’t fault them for anything. They gave us the time that we needed and were happy to do
Things at our pace, Megan was the perfect example of what you need at that difficult time even letting our 3 year old borrow her stethoscope to listen to our chests.
We would recommend these guys in a heartbeat, under any circumstances not just under our difficult ones.
Things at our pace, Megan was the perfect example of what you need at that difficult time even letting our 3 year old borrow her stethoscope to listen to our chests.
We would recommend these guys in a heartbeat, under any circumstances not just under our difficult ones.
Sarah Duffield
20:46 05 Nov 20
I have just had my dog checked by two of your vets. The customer service was great and timing was very punctual. Unfortunately I am very upset that all the pricing was not discussed prior to them doing what they did. We had $79.50 for a ear swab which took all of 2 minutes which I think could of been done by looking in the ear then it was $88 for 49ml of ear drops and $30 for cleaner. None of these prices where discussed before they where preformed. I understand you are a mobile vet but it feels like there is hidden fees in unnecessary jobs. I am very disappointed as my Mum is a pensioner.
Clare Cameron
22:54 26 Oct 20
The House Call Vet offers a wonderful service. Staffed by well qualified, caring and compassionate vets and vet nurses who are animal lovers themselves they walk with pet owners to ensure the best outcome for pets and their families.
I cannot thank Dr Kate, Nurse Michaela and Student Vet Esther enough for their visit with us this morning. Also the staff who answer the phone line are equally wonderful. I can not recommend this company enough.
I cannot thank Dr Kate, Nurse Michaela and Student Vet Esther enough for their visit with us this morning. Also the staff who answer the phone line are equally wonderful. I can not recommend this company enough.
Joylene Mary Stock
14:36 17 Oct 20
Very friendly, kind and caring. My Bella loved the treats she was given when having her nails clipped. lol.
Pam Middleton
19:22 14 Sep 20
I wanted to say thank you to The House Call Vets. We had to say goodbye to our beautiful boy Max and they were so respectful and flexible. Max loved being outside and on this day he spent the afternoon outside enjoy his favourite foods and when the time came they were happy to let us say goodbye outside in the grass with us by his side. They were respectful and talked us through everything that was going on. It was an unbelievably hard time for us and they were so understanding. So from my heart thank you.
Donna M Zainol
23:52 13 Aug 20
wanted to thank everyone for there service. follow up calls and all care given to Prince
Erin Naomi
08:03 30 Jul 20
Absolutely amazing service! I don’t drive so couldn’t take my pooch to a vet when she was sick and my partner was working away. Incredible communication all the way as they took my dog overnight until they could assess her the next day. Very reasonably priced for the level of service and convenience, very clear discharge communication when she was brought home too. Everyone from the mobile vets, the vet I spoke to on the phone the following day who assessed my dog and the transfer nurse who delivered her home were so friendly and comforting. Would definitely recommend, they made a stressful situation so much better.
I was also expecting my little one to be groggy upon arrival but she ran out into the back yard and did zoomies all around the house as soon as she got home haha the cheeky thing! Cannot thank these guys enough for taking such good care of her!
I was also expecting my little one to be groggy upon arrival but she ran out into the back yard and did zoomies all around the house as soon as she got home haha the cheeky thing! Cannot thank these guys enough for taking such good care of her!
Adrien Mamet
22:29 09 Jun 20
I would like to thank the awesome team at The House Call vet for their efforts yesterday. Our poor old boy ACID had struggled to get out of bed and was in some pain so we were desperate for a vet to come over. Although fully booked, Kara in the office moved heaven and earth and managed to get David and Lauren to assist in record time. We realised that it was time to let my poor old bloke go and the compassion and understanding shown by David and Lauren made the process easier. Can't thank you enough for everything you all did. Thank You!
Rae Vassie
00:04 26 May 20
I made the tough decision yesterday to let my 10yr old ‘Doctor’ go to doggie heaven. I was absolutely shattered and knew it was coming but the whole time Maqhelah & David kept us informed & showed so much compassion & empathy towards our beautiful boy & family. I am very grateful to them & would recommend them to anyone.
Janice Carter
00:05 19 May 20
Dr Maddy and Nurse Lauren have been looking after my old man. He's got arthritis and an underactive thyroid. His arthritis pain after four pain injections and pain liquid (similar to panadol for humans) sees a much happier, less moaning ol'man, he is even frogging - he hasn't done that in ages.
He has been a champion and he has a head strong staffie mindset - I WILL KEEP GOING. A few walks around the lake sees a happy and snuggly boy.
My 4 year old girl is super jealous, so I will be booking a check over for her next time Dr Maddy and Lauren comes to see Matey. Picture of the jealous one (Oreo be careful what you wish for).
He has been a champion and he has a head strong staffie mindset - I WILL KEEP GOING. A few walks around the lake sees a happy and snuggly boy.
My 4 year old girl is super jealous, so I will be booking a check over for her next time Dr Maddy and Lauren comes to see Matey. Picture of the jealous one (Oreo be careful what you wish for).
Rebecca Hansell
03:59 23 Apr 20
Highly recommend these guys. I was able to get an appointment the following day. My Lab loved all the treats and wasn't the slightest bit worried about anything that was going on. Such a helpful service for those of us who can't take our pets in ourselves. Thank you!
Mairette Williams
07:46 09 Apr 20
I would like to thank the beautiful vet and nurse who cared for our darling Siamese baby Puccina on Saturday and put her to sleep. They were so gentle and caring and remained stoic as we all cried our eyes out. We can’t thank you both enough for your treatment and sympathy. ❤️💔
Laura Fancy
06:35 07 Apr 20
Highly recommend this service.
They demonstrated so much compassion and respect during a very difficult time.
The way my cat left this world was dignified and in the comfort of our own home and we really appreciate the care that was provided to our precious cat, and us, that day.
They demonstrated so much compassion and respect during a very difficult time.
The way my cat left this world was dignified and in the comfort of our own home and we really appreciate the care that was provided to our precious cat, and us, that day.
Antonella Musumeci
05:10 31 Mar 20
I highly recommend The House Call Vet. Their service was excellent!!
Ben has been the only vet that has ever managed to get even close to my fur baby and was able to keep him calm and examine him. I couldn't believe it!!
They came as quickly as possible and were very comforting. I am very grateful and happy that i can rely on such great service for me and my pet. Thank you so much.
Ben has been the only vet that has ever managed to get even close to my fur baby and was able to keep him calm and examine him. I couldn't believe it!!
They came as quickly as possible and were very comforting. I am very grateful and happy that i can rely on such great service for me and my pet. Thank you so much.
Meagan Brown
04:26 31 Mar 20
I'm so grateful for The House Call Vet and your help with our beautiful little ratbag 😻 very highly recommend especially Dr Amanda 🙌
Jay Chou-Lee
16:03 07 Mar 20
The two ladies from the Sunnybank branch, who came to put my oldest fur baby cat Alfie down, today were superb. Kind, compassionate, empathetic, patient.... Has made me decide to try this vet for future appointments for my other fur babies.
Paige Brook
01:27 07 Feb 20
I cannot speak more highly of The House Call Vet team. Over the years they have taken such wonderful care of my cavvies; it’s not just their extensive knowledge and expertise that impresses me, it’s the way they treat my boys like
family… Royalty even! The home visits are fabulous – it removes the added element of travel for my anxious little nutbag, and the cuddles and treats give it that extra special touch. They show genuine empathy and take the time (and welcome all questions) to explain everything in layman terms. While there is a growing number of vets and nurses that make up the team (I can’t keep up!), it’s incredible that I can call up and speak to any one of the team members and they are up to speed with my boys medical history; evidence that they are more than ‘just a number’, which is why I would not hesitate to recommend the team at The House Call Vet to anybody and EVERYBODY.
Thanks guys <3 <3 <3
family… Royalty even! The home visits are fabulous – it removes the added element of travel for my anxious little nutbag, and the cuddles and treats give it that extra special touch. They show genuine empathy and take the time (and welcome all questions) to explain everything in layman terms. While there is a growing number of vets and nurses that make up the team (I can’t keep up!), it’s incredible that I can call up and speak to any one of the team members and they are up to speed with my boys medical history; evidence that they are more than ‘just a number’, which is why I would not hesitate to recommend the team at The House Call Vet to anybody and EVERYBODY.
Thanks guys <3 <3 <3
Nicholas Siebel
10:08 04 Feb 20
Love the service that you guys provide. My dogs get super anxious when going to a traditional vet. When you guys come they are so excited and happy. Thank you for providing such excellent services.
Karen Watson
13:09 02 Feb 20
Don't bother calling them after 9.00 pm at night, they just don't bother returning your call, and then eventually the message just says call back later. They fob you off because they cannot be bothered. too bad for our very sick dog who died. Disgusting service.
Darryl Hall
00:19 29 Jan 20
Great service, Maddy and Britt were very nice to deal with, great with Thomas and very reasonable on price. I would recommend them to anyone needing a vet.
Thomas Russell
20:25 19 Jan 20
These guys are super helpful and know their stuff. Had them come out after hours during the week, got here around 1130 and they did a thorough examination on our budgie. Very reasonably priced and they have great empathy and consideration. Highly recommend.
Cheryl-Ann Peters
22:28 06 Dec 19
Thank you from the bottom of my heart for being so helpful when I called distressed with my Yorkshire Terrier Milo suffering the side-effects after being inoculated against kennel cough.
To know you wonderful people are coming out to help my little boy, I can finally stop worrying and know that he’s going to get the help he needs.
To the beautiful receptionist who took my call, thank you for your empathy and understanding, I honestly can’t thank you guys enough.❤️
To know you wonderful people are coming out to help my little boy, I can finally stop worrying and know that he’s going to get the help he needs.
To the beautiful receptionist who took my call, thank you for your empathy and understanding, I honestly can’t thank you guys enough.❤️
Janet Crichton
05:36 06 Dec 19
Fantastic caring service. So happy I got them out to come see my old dog. Will certainly be using this service again.
Michael N Lynny Cunningham
04:29 06 Dec 19
Fabulous service and would highly recommend these guys! Kind, caring and prompt attention at a time of need. Thanks for looking after our boy Roger when we could not be there!
Claire Connolly
13:02 04 Nov 19
Thank you Ben and Joel for coming to see Kaleb this evening. Jason and I are amazed that he was so calm with you guys. I think we will use you for the routine appointments as well because it is so
Much easier than transporting a distressed animal in the car, only for him to behave like a wild animal at the vets
Much easier than transporting a distressed animal in the car, only for him to behave like a wild animal at the vets
Angela King
11:16 20 Oct 19
Needing to get help for our 12.5 year old Rottweiler urgently on a Sunday the team with Dr Ben were amazing not only worried about crystal but our family as well . They were amazing helping us with her ... so professional right down to who I spoke to initially on the phone she was at our home to help
Melissa Stark
10:33 16 Oct 19
Fantastic! Our cat who is not generally a people person was so comfortable with Maddy and the lovely nurse. The care and advise we were given was very thoughtful and thorough. Thank you for making that easy for both our cat and us.
Imagen Barry
06:06 23 Sep 19
Fantastic service, even though my girl was grumpy, they were great with her and very professional 🙂 super happy!
Alana Barretto Aguado
06:40 10 Sep 19
thanks for all the care and help you've given Bagel! stay awesome!
Gina GB
04:09 30 Aug 19
THCV attended to our suddenly unwell Labrador Buddy, swiftly and compassionately. Thank you for taking such good care of him and keeping us up to date on his progress. We cannot wait to have him home!
Tessa Tierney
05:54 09 Aug 19
Dr Kate and Yee were amazing with our dog Gronk at today's home visit. He is an anxious dog and often finds new situations/new people extremely challenging. We provided the team with his background and the visit went so well. He allowed them both to handle him and have his vaccinations, which is so much more than we thought he would be comfortable with on the first visit. The service from our initial enquiry to the actual consultation was above and beyond our expectations. Gronk has chosen his vet team for life! We can't recommend The House Call Vet, particularly Dr Kate and Yee, more highly. Thank you once again for not only providing exceptional care to our dog, but for also making the overall experience stress free 🙏
Jemena Mooney
04:42 29 Jul 19
team was super lovely and had many options to help. really appreciated them being my cats vet
Florence Sandberg
01:19 22 Jul 19
My family have booked an appt on three occasions, and no one has arrived to the appts? in my opinion this is very unprofessional and it has made me very very angry and unhappy. Fix your online booking and email system!! My elderly parent who wanted the appt for his elderly dog has been let down once again by the veterinary industry!
Alfrédo Pagnutti
09:36 19 Jul 19
I use them for both my cats, it’s just great that my cats can get their visit in their own home and feel so relax. These vets are great and very professional, fantastic work guys.
Kay Hartwell
14:33 15 Jul 19
Great service & care always .. Sheena, my whippet, has been mended & generally cared for so well by The House Call Vet .. thank you for a terrific service.
Damian Peterson
03:53 12 Jul 19
The House Call Vet provide timely and caring treatment always to my two furry friends over the last 3 years. They gave excellent palliative care and support for my Beagle Dixie in her final days in 2017. They have continued that great support with my adopted Beagle Lucy from May 2018 as she has had some health problems which the experienced and caring vets and nurses attended to her made her recovery fast and comfortable. Just to mention a few names - Dr Kate, Dr Ben, Dr Amy, Dr Meghan, Dr Maddie and excellent vet nurses such as Aimee and Josh (sorry I can't remember the other nurse's names)
Amanda Lee Ziebell
08:37 02 Jul 19
Best service u could ever ask for there all so caring lovely. Help me so much with skitz and even my girl storm keep the great work up guys xxx
Penelope Wade
01:40 28 Jun 19
Thanks to Kate and the team at The House Call Vet for the beautiful care you provided our kitten Jake this week while at your surgery!
Jake required surgery after a number of days of tests and observation. Kate kept us informed every step of the way - always calm and professional in her communications. We had a successful outcome due to her and her team's professional care and expertise. I recommend The House Call Vet 100%.
Jake required surgery after a number of days of tests and observation. Kate kept us informed every step of the way - always calm and professional in her communications. We had a successful outcome due to her and her team's professional care and expertise. I recommend The House Call Vet 100%.
Bor Han
06:35 11 Jun 19
Kate and Gemma came over today and instilled within me such confidence and calm with their loving and calm attitude. I will be their client FOREVER!
Brooke Wilkinson
10:03 04 Jun 19
I would recommend The House Call Vet 100%
They come out on Sunday, as my Rottweiler was not well, they checked him over, did tests
& picked him up on Monday for more tests.
they even brought him home , after a night at the clinic. They kept me informed, every step of the way.
They come out on Sunday, as my Rottweiler was not well, they checked him over, did tests
& picked him up on Monday for more tests.
they even brought him home , after a night at the clinic. They kept me informed, every step of the way.
Laura Kempthorne
07:04 26 Apr 19
We've seen three different vets at THCV over the past few months (Hannah, Kate and Megan). Each time my pup has had an appointment I just get more and more impressed at their kindness and expertise. Thank you for your care and patience with my dog- it's appreciated more than you know.
Sara Hatten-Masterson
01:37 25 Mar 19
Prompt service and fast response to enquires and emails and the team that arrived were brilliant, kind and compassionate with my cat and prices are not marked up because they’re mobile.
Kalliopi Sofia
22:18 23 Mar 19
We have nothing but praise for the HCV team. They have been taking care of our Maremma sheepdog who is elderly and has low mobility due to arthritis. Our beautiful lady was seriously unwell late last year and the support, care, and attention we received was very heartwarming. We know both our dogs are in good hands and always have great confidence in each member of the HCV team. Thank you all 🐾💞
Joey Jo Jo
09:14 26 Feb 19
Used these guys after a recommendation from a colleague, they are AWESOME and much less stress for Mum and the fur kid than the trauma of wrangling a cat box and a car ride! Thank you Maddie and Brittany 😊
Linda Hooper
10:40 25 Feb 19
We said goodbye to our beautiful little Bella today. Thank you Hannah for your kindness and consideration during this very difficult time in our lives. The house call vets are truly amazing people and I highly recommend them.
Nina Tui Watson
02:31 06 Feb 19
Huge thank you to the House Call Vets. I have one very scared big dog and one sick little man and I’m so grateful for the amazing THCV team! Highly recommend them to all pet owners 🥰🥰🥰❤️
Sarah O'Grady
22:57 01 Feb 19
Fantastic Service! The Ladies were very nice and the dogs were at ease being at home.
Melody Bercolli
02:02 13 Jan 19
Very professional & loving to our 2 teenage rotties, fitted us in quickly. Good range of hours available for busy people.Friendly & caring vets,much easier than getting large dogs to vet surgeries.We be using again for sure.
Nathan Mueller
22:22 09 Jan 19
I had them come to me 91 dollars to come out is good to see my cat lucky so happy to have the vets come to u
Amanda Godfrey
03:41 17 Dec 18
Thank you so much for your help this morning. We sadly had to put our beautiful Mondo down and they were available to assist immediately. The kindness & compassion they showed Mondo & myself was so nice. You guys made a difficult situation and decision so easier. I can 100% recommend THCV.
Harriett Louis
03:27 10 Dec 18
I have had the most stressful disrespectful time the last three days with these people in particularly Joel and sadly still waiting for Ben the senior Vet to step in and apologise and explain to me why. They have such a good reputation and as a disabled persons who is having trouble taking my pets to the vet I was thrilled to find them. But at the consult felt I was not really listened to or the fact I was disabled respected in that the injection I wanted for my cat was instead given to me in the form of 3 weeks of tablets impossible for me to give.... When I pointed this out was told that its easy just put in her food. I don't think that will work as she in the past has eaten around any tablets. It did not work. So obviously having paid for meds that I couldn't give AND my cat now getting worse with no meds I did what the vet advised me to do.... Call them with any problems only to meet. JOEL who right from my telling him the situation was immediately defensive and aggressive. I am still absolutely baffled why? It was a situation that needed fixing by simply giving my cat the injection and perhaps apologising for the extra stress and drama for me and my cat. Instead I have two as of having o argue with Joel over what to do and who is blame..... While my cat waits. And hear him tell me again that it's easy for everyone else to give pills to cats....yes that's the point Joel if you'd only stop talking over me and being aggressive the point is I m like everyone else Iam DISABLED. I have been my nice self to the vet and nurse on Sat who visited and even under enormous stress and upset today nice to the nurse who came to finally give my cat the injection.... However unbelievably that nurse also mentioned again how the pills are better.... Seriously! I cannot I've them... How many times. Worse after Joel finally agreeing not charge me for the injection as I had already paid for the other meds on sat this nose wanted to charge me. I am exhausted. Tried to call and speak to Ben but got Joel again who once again attacked insisting I knew I would be charged!! When I tried to stand up or myself he yelled and hung up. I am at a complete loss as to why anyone would treated in this way..... Noone should EVER be bullied an d spoken to the way I have been by Joel when the problem was very simple and could have kindly and politely been seen to. I hope to hear from Ben regarding this matter. I and my cat were not a nuisance. We deserve the kindness an patience everyone else says you give Ben. If my disability had been taken into account at the time of consult this would not have happened and I would be another happy customer. Or failing that when I had o contact you again I hold have been treated with respect and top been my cat. Joel is the rudest person I've had to endure in a long time and it is inappropriate and unacceptable. As he refuses to pass my message on for you to call me Ben this is the only way I have to let you know that what should have been a simple problem with meds and an ongoing relationship has turned into a very stressful and upsetting couple of days for someone very ill with multiple sclerosis.
.
.
Cassandra Gaze
10:46 06 Nov 18
We had to get the house Call vet out this evening as our darling dachshund wasn’t well. We couldn’t be more thankful. Not only was the vet and nurse empathetic, thorough and compassionate but they made us feel at ease and supported our worries! Thank you guys! 😌
Megan Tones
05:09 04 Nov 18
I would have loved to use this service - I called at 9pm on a Wednesday night as my elderly dog (who was still eating earlier in the day) suddenly declined and was in a lot of pain. While the staff were very kind, they were unable to attend until the following day which was too late for us, or refer us to another mobile service. I had to take her to an animal emergency centre in a cab for euthanasia instead which was more stressful for her and the rest of the family. I believe an after hours house call vet is a very important service as emergencies happen 24/7 and sometimes it is next to impossible to move and transport an injured or ill pet without causing further pain or trauma, and not everyone is able to travel to an emergency vet where they may wait an unknown amount of time at midnight due to no transport or care responsibilities. I hope that you are able to expand your services as there is certainly a need and we would have been immensely grateful to be able to use your service when we needed it.
Stacey Rich
08:13 30 Oct 18
I can not recommend the house call vet highly enough! They were fantastic! As a person who has a slight vision impairment and unable to drive they are perfect! I was stressed cuz I wasn’t sure as to how I was going to get his majesty,Noodle, to a vet BUT they came to me and took that stress away! Even though my boy was in pain he was treated pergectly, even when he tried to pee on a piece of their equipment! I will not hesitate to use them again! AAA+++
Kathy Prentice
07:11 29 Oct 18
Ben came out to see my old girl Venice who has been unwell, and he was a great hit with my girls, even the 'choosy one'! Such a relief to not to have to drag her into the vets, but for her to be seen at home. Highly recommend
Rhiannon Bourne
09:37 25 Oct 18
Ben, Joel, and The House Call Vet team are just amazing. I've lost track of the amount of times I've called in a tizzy or been anxious and upset about something to do with my two dogs, and they are just always so so patient and kind. Their service has always been fantastic, and we've used them since they first opened. We wouldn't trust our fur babies with anyone else. Thank you all so so very much.
Deborah Wallace
07:29 16 Oct 18
Hi I think it’s fantastic this what people need for there pets and it is actually cheaper then some vets
Saurav Prasad
02:33 16 Oct 18
Our dog Buddy was sick all of a sudden and rather than taking him to his usual vet.. I decided to call the House Vet... as travelling could have been bad fr buddy... They Vet were kind and treated him at home and looked after. He was settled after the needle and I would highly recommend them....its peace of mind that someone can come at home rather than panicking when things happen. I guess the amount is plus minus comes to same that you would spend taking to vet.... I will surely use the services again... hopefully NOT ��.
Sonja Tuffin
07:59 13 Oct 18
I would like to thank Kate for sending Joel and Ben to help my dad’s dog Riley this afternoon after he was attacked by 2 dogs, they were brilliant so caring and gentle with him and very explanatory I will recommend you and the guys to anyone. Thank you all so much👍
Julia Menzies
03:14 03 Oct 18
You claim to cover all of Brisbane however you won’t come out to Dayboro - so you don’t cover all of Brisbane
Desiree Anthony
00:53 29 Sep 18
Would never ever recommend the guys at Sunnybank .. there manner is absolutely rude. It cos me nearly an$1000 just for X-rays that they weren’t going to forward to my own vet until I complained higher up.. also left a very expensive leathernlead on my dog when put in cage and because he stressed he chewed through it .. when asked why it was left on the reply was “I forgot to take it off” am currently still waiting for new lead to be sent to me as was promised from higher up .. the X-rays were finally sent to own vet and he was disgusted at the quality of them and said he could hardly read them .. I will be contacting again about the lead as we need it as have a male Rottweiler .. if I had of known the service was goin to be this bad and the price of unreadable X-rays I would have waited the week for my own vet to do the X-rays .. I will definitely be letting people know to never use the clinic at Sunnybank ..
Rachelle Robinson
08:39 20 Sep 18
I used “thcv” today as my cat had been unwell and does not like to be put in her travel cage or go in a car, I had seen the animal ambulance around my area and also found them on Facebook. Fantastic service, great vets and nurses, excellent set up in the van, medication and analysis straight away. Very affordable and such caring service, highly recommended !!! And they didn’t try and upsell any unnecessary medications or products. Thank you.
Kerrie Hukins
10:48 28 Aug 18
What incredible and professional service The House Call Vets provide. Unable to get my sick dog to the local vet, I called The House Call Vets and within the hour they arrived at my house, examined my dog and took him to hospital for urgent treatment. I was kept informed of his progress and given regular updates. Will definitely be my regular vet service from now. Thank you so much for your care.
Rochelle Love
09:15 16 Aug 18
From the moment my ten year old dog and I meet Amanda and the team we knew she was the one to take care of us. After owning my first dog for so long and never experiencing her needing an operation it was an overwhelming emotional experience but words can not describe how comfortable Amanda and the team made me, my dog was also looked after just as I would at home, our needs were catered for impeccably and all my questions answered with ease. A life long client right here ���
Thank you so so much. My girls in bed recovering from her operation today and she is in total good spirits �
Thank you so so much. My girls in bed recovering from her operation today and she is in total good spirits �
J-Peter Swan
08:23 16 Aug 18
FANTASTIC ! Affordable, expedient, caring, friendly and great diagnostic skills. Dr Pete (good with humans, but a bit of a loss with animals) and Saxon-the-Wonder-Dog.
Andrea Trubody
03:42 14 Aug 18
I would recommend this service to anyone with a fur baby of any age. Tigermoth is 18 years old. In the past a trip to the vet was a nightmare which added to her stress and ours. She had to be coaxed into the crate and upon her return home spent hours hiding. Today she has just been seem by two very professional and friendly females vets . She loved them. She wasn’t feisty at all and let them examine her with no stress at all in the comfort of her own home. She went and sat in her own little bed when the consultation was over. And it was not expensive at all. Winner in my eyes😊💞
Vicki Varney
01:12 04 Aug 18
Amazing care for our mini schnauzer - we were kept up to date at all times which helped to relieve our worry! Thank you for taking so much care! The pickup and delivery service is so convenient!
Paul Webster
00:00 06 Jul 18
All the staff at The House Call Vet were excellent. I can't speak highly enough about them. From Rachael on the phone to Amanda and Amy who came out to assist with my golden retriever Peejay who needed to be put down. They showed caring, empathy and incredible professionalism. Making the choice to do this at home was the right decision and The House Call Vet made it all so much easier. Thank you again for making Peejay's transition as peaceful and stress free as possible.
Davin Connell
00:31 23 Jun 18
Great vets - we have been seeing Ben since our dog was a puppy. Always very caring, extremely professional and very knowledgeable
Amanda Clark
05:32 15 Jun 18
I honestly cannot thank these guys enough. After having a very distressing week the House Call Vets have been saviours. So professional and caring. I won’t be using any other vets from now on
Claire Brophy
23:55 28 May 18
Cannot say how grateful we were for the House Call Vet yesterday. Our 13 year old dog was showing some really distressing symptoms. She was frightened, so were we, and we were preparing for the worst. It was very reassuring to have Ben and Joel walk though the door, and our dog seemed to feel the same as she staggered over to greet them. They were professional, knowledgeable, and kind. Highly recommended.
Kirstie Daly
12:20 25 May 18
They helped me make sure the final moments of my fur babies life was spent in the comfort of home surrounded by what was family to him. They were extremely compassionate and understanding.
Shaya Brondyn
23:37 26 Apr 18
Absolutely amazing vets ! I have a very nervous ragdoll who hates travel and vets, and a 4 month old kitten who loves everyone. It’s great to have the ability to balance this with a house call instead of driving to a clinic. The vets and nurses are knowledgeable and kind people who truly care for the animals they visit. Thank you for your advice and care!
Larn Osmond
01:55 23 Apr 18
Just want to thank you for the amazing service you have provided us over the last week with our elderly dog Corby. You provided so much care and compassion specially today when we had to say goodbye. Will highly recommend you to others.
powered by Facebook
Get in touch with us
To make an appointment for your pet, please use the Online Booking Form. For all other enquiries, please feel free to use the Online Contact Form below.
House Call Service
- 1300 838 868
- theteam@thcv.com.au
- Open 7am-midnight, 7 days
Kenmore Surgery
- 07 3378 1443
- theteam@thcv.com.au
- Open 8am-6pm Mon-Fri 8am-4pm Sat
Sunnybank Surgery
- (07) 3345 6689
- sunnybank@thcv.com.au
- Open 8am-6pm Mon-Fri
8am-4pm Sat